SHIPPING & RETURNS
Shipping
Q: I am not always home to receive my parcels. Can I collect them myself?
A: Yes! You can choose to collect your parcels at your nearest cafe, pharmacy and more!
How To Collect (Available Malaysia-wide)
Step 1: Shop as usual and before checkout on the 'MY CART' page, select “Self Collection”.
Step 2: Select your nearest location from the list given.
Step 3: Complete checkout and payment as usual. No additional fee is charged for self pickup at our stores.
Step 4: You will be notified when the parcel is shipped out and when it has arrived at your selected location.
Step 5: Collect your parcel from your selected location. Your parcel will be held for 7 days upon arrival
Minimum Purchase Amount | <RM100 | <RM100 | >RM100 | ETA (no. of working days) |
MALAYSIA | WM 7 |
EM 12 |
FREE |
WM : 1-3
|
<RM200 | >RM 200 | >RM500 | ||
SINGAPORE | 20 | FREE | FREE |
1-3 |
CHINA & REST OF ASEAN | 80 | 80 | FREE |
3-5 |
JP, KOREA, WESTERN EU, ANZ | 100 | 100 | FREE | 3-5 |
REST OF THE WORLD | 150 | 150 | FREE |
5-15 |